SolarWinds ITSM

GenAI Summary

I've designed an AI incident summarizer that helps users save time on reviews. This makes managing tickets easier, allowing them to handle their workload more efficiently and focus on what really matters, making every user more productive.

Timeline
Dec ‘23 - May ‘24

Team

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SolarWinds ITSM

Virtual Agent

I created a whole new product channel for SolarWinds ITSM customers, introducing a Virtual Agent bot to address their users' issues—a solution aimed at saving both time and money for our valued customers.

Timeline
Jan ‘23 - April ‘23

Team

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SolarWinds ITSM

User Impersonation

I've designed a slick solution for admin users to seamlessly step into the shoes of inactive or vacationing users without disrupting their downtime or running into pesky limitations

Timeline
Nov ‘22 - Jan ‘23

Team

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AgroScout Web App

Account Settings

A fun, intuitive, and easy way for users to control their settings and personal info without complexity and with an outdated design.

Timeline
Feb ‘22 - April ‘22

Team

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AgroScout Flight App

Obstacle Avoidance

I designed an enhanced method for planning missions within a drone application, allowing customers to auto-navigate around obstacles during flight missions and save valuable time.

Timeline
Apr ‘22 - Jun ‘22

Team

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AgroScout Web App

Web Design System

I designed a design system focused on maintaining consistency throughout our web application, ensuring our customers enjoy the best user experience with consistent patterns.

Timeline
Dec ‘21 - June ‘22

Team

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Derivative Logic

Finance Dashboard

I designed a finance web application that streamlines the onboarding process for commercial real estate, providing customers with the necessary power and functionality without the typical hassle.

Timeline
Oct ‘20 - Jan ‘21